E-shop

RUCAP UM-5 tracker

This wireless joystick supports 5 degrees of freedom and in real time detects Your head position and angle of view relative to the monitor.

Game tracker RUCAP UM-5 is ideal for view control in computer games and is especially good in flight simulators, races and any other kind of simulators.

Use RUCAP UM-5 tracker as handsfree mouse while working on the computer.

We recommend You to look at RUCAP UM-5 in action. All demonstration videos are here.

If You have some questions please visit FAQ section or contact us through order webform on the right navigation column.

 

 

 

 

 

  Трекер RUCAP UM-5 в упаковке

 The game tracker RUCAP UM-5 kit includes: 

  • Antenna - RU (radar unit), which is installed on the monitor and connects to a computer by USB cable
  • Emitter - wireless device CAP, which is fixed on your head with the supplied elastic
  • Installation CD with drivers, user manual, demo,

 

Our site provides you with an easy order process:

  • Step 1. Choose the right item from the e-shop catalogue
  • Step 2. Add item to the shopping cart shopping car
  • Step 3. Fill in the form and submit your order


After that our manager will send you an e-mail confirmation of your order.

Delivery options

 

Russian Post service for customers in Russia

This delivery option is absolutely free and available for customers anywhere in Russia.

After you get the e-mail confirmation of the order you can print out the appropriate receipt from our site: for modification 17”-19” or for modification 19”-21”. This receipt can be paid via any bank (please note: banks usually charge 1-3% of the payment sum) or you can use internet online bank services.

As soon as the payment appears on our account we deliver your order and send you e-mail confirmation of the delivery. Standard shipment with the Russian Post takes from two to 4 weeks. You will get the notification that your order arrived at the local post office. Please note that your package will be stored there only for two weeks and it will be sent back to us if you do not get your order in time.

Russian Post and EMS Russian Post for any destination in Russia and worldwide

If you choose this option you will have to pay for delivery according to the price calculation of the delivery service. We offer you to choose one of the two postal companies:

  • Russian Post
    Normal execution period for international post varies from 2 to 7 weeks.
    В случае отправки заказа Почтой России срок доставки обычно составляет от двух до семи недель.
  • EMS Russian Post
    Delivery price calculator http://www.emspost.ru/en/calc
    EMS provides delivery services in more than 190 countries. All necessary information can be found on http://www.emspost.ru/en/information/rates/international
    You can also choose EMS to have your order delivered in within the country but in this case you’ll have extra delivery expenses.
    Delivery period depends on the destination point and we will inform you of them during the order process.
    EMS provides threshold delivery so be sure to discuss with their manager suitable day and time to receive your order.


After you get the e-mail confirmation of the order you can print out the appropriate receipt from our site: for modification 17”-19” or for modification 19”-21”. This receipt can be paid via any bank (please note: banks usually charge 1-3% of the payment sum) or you can use internet online bank services.

As soon as the payment appears on our account we deliver your order and send you e-mail confirmation of the delivery.

Warranty repair and return policy

You have the right to return your order at any time before you get it.

If you discover any damage or defect in your purchase do not hesitate to contact cour customer service. We will maintain warranty repair or exchange your purchase.

RUCAP Ltd. does not accept the return and exchange of proper goods according to the Russian Federation Government Resolution dated 19 January 1998 № 55 with new wording dated 27.03.2007 № 185.

In order to repair, return or exchange purchase of improper quality you have to:

  • Fill the statement of return or exchange (Request for return/replacement/repair of improper product)
  • Check that the packaging arrangement, all components and parts conform to initial state and technical description of the product
  • Include previous Statements of repair under warranty
  • Send your purchase, statements, receipts and copy of identity document to the following address: 124498, Moscow, Zelenograd, proezd 4806, 5 К23, room 156, RUCAP Ltd.

RUCAP Ltd. will maintain warranty or exchange your purchase for free if our expertise acknowledges the faulty product.

RUCAP Ltd. will return the cost of the product or exchange it for the product with proper quality in case it is impossible to repair it. We do money returns only by bank transfers on the customer’s account.

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